Skip to main content

Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics
SalesBundles
Jobs
TagsGame Engines
(2 edits)

We're now in April and I'm still unable to update my W8BEN tax form as it will not progress when pressing the continue button. I've tried in 3 different browsers and still get the same issue and still nothing from support. The form tells me it corrected the address and wants me to "verify", even when it doesn't change anything written, and then won't let me continue:

"Please verify the following address errors / warnings / modifications:

The thoroughfare (street) suffix was added or changed, such as from "St" to "Rd."

This is not an issue of "I submitted the form and it's stuck in pending" - I can't event submit it to being with as it's stuck at the permanent address section with no way of going forward, no way of getting payouts.

The web developer console shows every time I press the continue button that it "dispatches" me back to the same page (permanent address) with the added URL parameter of #validwithcorrections.


Checking "I recieved an error message stating..." does nothing either.