Somehow, the operators don't seem to have even the slightest interest in cleaning up this mess and fixing it. What's the point?
itch.io is chronically understaffed and takes forever to address anything. Get used to it.
Why should I get used to it just because they're understaffed? I couldn't care less; these are very simple jobs that should ALWAYS work. There's no need to discuss it; that's just a lame excuse.