Hello, it’s been two weeks since I posted here about my issue, but unfortunately, nothing changed. I understand that the support team is probably swamped with messages, but I just want to make sure everything is okay and that I just need to wait? Is there any estimated timeframe I can count on? Is it possible that my request was reviewed without reply?
I also read that I can boost the support ticket's importance by getting more people to visit my game's page (not sure if this works if the mods already let the admins know about my ticket, but still). So I tried it, but the thing is, they get the following message:
And the thing is that it discourages players from downloading and playing the game...(and I guess may have a negative influence on my reputation as a developer on the platforms I advertise) Is there anything I can do about this?
Thank you!