Hello!
I have 3 finished games that have released in the last few months and none of them have bene indexed. I have gone through the requirements for getting indexed from the docs as well as contacted support about this. None of these are my first release on Itch.io and when I did my first release it was indexed at launch and I received a timely response from itch support with no issues.
The current request/ticket number I have is 350290
I'm aware other developers are having this issue and I'm hoping to find a solution that others can use as well.
I'm wondering if my games/account have flagged/locked in some way and if so if there is a way to view/fix this.
I'm wondering if anyone has any information about how to get these games indexed and assure my future projects are indexed at a more reasonable rate. Itch.io is currently the primary way of hosting and sharing my studio's projects and we will be releasing a game every month this year. I'm just trying to find a solution so that my future titles don't end up in the same situation.
If anyone has had success trying anything or if the moderators have any additional info please let me know as I'm at a loss for next steps and many other developers are as well.
Here are the non-indexed games:
https://pincushiongames.itch.io/saucer-stop