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My game assets does not appear in search

A topic by Jasterink created 20 days ago Views: 131 Replies: 3
Viewing posts 1 to 3

Hi,

I have uploaded my game assets to the itch.io platform. It seems to be set up correctly, but I can't find them through the search on the website. Even after a long time, my assets are not displayed. I have tried searching from different devices, including my phone and computer, but they only appear when I click on a direct link.

 I am curious to know if everything is in order. I have thoroughly searched the website for information on this matter, but I have not found anything.

Thanks for your help!

Hi,

It seems like many devs are experiencing the same issue, myself included, but noone seems to have a definitive answer on what exactly is wrong and what to do in order to fix it. Sorry I can't be of more help.

(+2)

 I am curious to know if everything is in order. I have thoroughly searched the website for information on this matter, but I have not found anything.
Really?

https://itch.io/t/4120453/unofficial-search-and-indexing-faq

This topic has been covered in dozens of posts, to the point that I've personally stopped replying to most of them, especially because there's always some bitter person who arrogantly demands answers and presents their point of view, speaking ill of Itch and the people we try to help. I'm not saying that's you, I'm just explaining why I've stopped answering these kinds of questions.

Short story. Every time you upload a project, an algorithm determines whether it needs human review or not. If your project needs review, you simply have to wait for a staff member to review it. The time this takes varies because it depends on the staff's workload, so it could be a day or a month, and there's nothing you can do about it.

Personally, I usually tell people to wait at least two weeks before assuming there might have been an error. If you believe there was an error, you should contact support (no, this forum is not answered by staff, so it doesn't count as a way to contact them). You can post your ticket number in the forum and politely ask the moderator to notify the staff. However, this only works if there was actually an error. If your game is simply still on the review list, it will normally remain on that list until the staff has time.

Frequently Asked Questions: There is no way to bypass the algorithm, and its operation is kept secret to prevent malicious actors from exploiting it. Every time you create a project or upload an update, the algorithm will evaluate your page.

Certain factors increase the likelihood of having to be reviewed by the staff, such as it being your first project or it being a paid project.

Thank you