Skip to main content

Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics
SalesBundles
Jobs
TagsGame Engines

I never got a steam key, even though my itch.io email and paypal email confirming my purchase shows I bought it on the 1st (so before the cutoff on the 2nd) at 7:40 pm EST. I guess because March 1st was a Sunday, so there's a delay with processing things on the weekends?

Hi ! It should have arrived today through the provided email can you give me both emails so I can check it has been sent?

if you're mail start with "xen.....@" then the mail has been sent to you could you check every folder ? Spam, notification, etc 

If you still can't find it i'll sent it again

(1 edit)

My itch.io and paypal use the same email, which starts the way you mentioned. I also checked my spam folder throughout the day and there's nothing there, so I'm not sure what's going on. Technology is great, until it does stupid things like this. -_-

EDIT: Well, it showed up, but very delayed. -_- Not sure what the problem was, but sorry for the trouble, and thanks for answering.

Don't worry my goal if for everyone to receive their key ! Glad you received it despite the delay !