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Some of my old projects still hasn't indexed. Stuck or something?

A topic by Volky created 38 days ago Views: 156 Replies: 6
Viewing posts 1 to 3
(+2)

Hello,

Some of my older works still not indexed for a while. I dont know those stucked on approval or still in queue? I have an active support ticket and im waiting reply.  Dear moderator can you inform that pls? Thank you.

My support ticket number: 344367

Unindexed works:
https://volkankeles.itch.io/aubergine-goomy-stylized-2d-pixel-character
https://volkankeles.itch.io/melancoil-the-fragmented-soul
https://volkankeles.itch.io/chilly-willy-quirky-winter-sprite
https://volkankeles.itch.io/skinny-champ-hand-drawn-baseball-character
https://volkankeles.itch.io/animated-toaster-bread-asset
https://volkankeles.itch.io/propeller-a-kinetic-experiment

Moderator(+1)

I've let our admins know about your ticket, but your whole account is two weeks old! It can take that long even if half your games weren't flagged for additional review by itch.io staff.

(1 edit)

Thanks for information. Does account age affect the verification process? Or is it just because there are so many pending applications? Will this process shorten in the future as I continue to add quality content?

Moderator

I don't know the answer to any of that. Please promote your games through your own means until support gets back to you.

Can you let them know again pls. Thank you!

Moderator

No, it's out of my hands now.

Is the approval process for the overall account, or will each project be approved individually?