Do you mean you are unable to finish the Moment? When does the crash happen? Hopefully I can help.
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Thanks for responding! So you know when Qiu and I get to the bridge and it starts raining then it becomes really laggy for no reason and it randomly crashed, but on the second try, I got to the part where I had to find Qiu and when I did, it crashed again, So I tried the third time which was a few seconds ago, and it crashed at the bridge part once again, plus I'm on a android phone 😭