Hi,
I ordered the bundle the 7th of June for 5 dollars, but something went wrong with the withdrawal from my PayPal account... there was an withdrawal of 500 dollars instead of the 5 dollars I ordered... I don 't understand this at all...
I emailed support@itch.io for the refund of the 475 dollars but now 9 days later there is still no response...
I am fully aware that the support team is getting alot of issues to respond to... and that they do everything that they can... and I don't mind waiting... I just want to get an confimation of when I can expert the refund... so I can put this to rest.. the creditcard company's has an expectance that I pay them the withdrawal... this month... wich I absolutely cant...
What is the next step for me to get this probleem resolved... I do not want to come acrros as impatient by bombarding support with alot of e-mails...