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Hi there, I purchased GuyEngine V2 and started tagging a bunch of sounds as favorites. After about 2 hours of auditioning samples, my DAW crashed unexpectedly (Cubase 15 on a MacBook Pro M1; this was the only plugin loaded).

I reopened my DAW and then reopened GuyEngine, and to my surprise, most of my favorited sounds were gone. Do you have any idea what might be going on? Does this mean favoriting sounds doesn’t always save reliably?

I just lost a bunch of time, and I’m worried that re-auditioning everything might lead to the same issue - either another crash or favorites not saving properly. At this point I’m not sure how much I can trust the plugin’s stability.

Thanks.

Hey, thanks for your comment!

The favorites thing is a quirk of the framework we use (HISE).  It saves your favorited presets periodically, and then again when you close the plugin or DAW.  If the DAW closed unexpectedly, then it's likely the plugin didn't get the chance to save properly.


As for the crash, I'm not entirely sure.  I wonder if it has something to do with the recent updates to how Mac handles C++, but I'd only be speculating.  Did Cubase or your system save a crash log that you could share?

I'd like to troubleshoot the crash together before going any further, if that's alright.

Thanks for the response, I searched for the diagnostic report but can't find it. If I get this issue again and find a crash log, I'll let you know so we can check together.

Do you know what's the time interval for the favorites autosave?