Hi there! I bought the game but it didn't let me download it, and when I accessed the game again in this page it appears as if I had never bought it :(
Hi Aza-lia, are you still having trouble downloading the game through the page when you try ? Try the 'I already paid for this...' button and put in your email to get the download link sent to your mail again. If it's still not working, I'd suggest issuing a refund through itch.io stating your issues with downloading and then trying to purchase again if you're still interested.
Let me know.