May i ask how to get a ticket id please. I have been unable to post comments. If anyone would be so kind enough to help a less tech savvy guy it would be much appreciated 🥹🙏
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You should contact support via email:
When you do, you should receive an automatic confirmation email with your support ticket number, which you can optionally share here and politely ask the moderator if they can inform the staff about your issue. (Please note that contacting them by email should be sufficient, but due to the high volume of work at the end of the year, support response times are considerably longer.)