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A Mortician's Tale

A death-positive game where you play as a mortician tasked with running a funeral home · By Laundry Bear Games

Mac download isn't working

A topic by vhere created Jun 07, 2020 Views: 634 Replies: 10
Viewing posts 1 to 5
(+2)

Hi, I am trying to play this game on my Mac laptop. When I download the game it says that the application cannot be opened. What should I do? I apologize if this is a stupid question, I'm new to the world of video games

I have the same message, when Im trying to open it. 

Me too! :(

Developer(+4)

Hi everyone!

My apologies that you aren't able to play the game. I am going to assume all three of you are running Catalina?

We recently went through notarization (a process Apple enforces on their latest OS for security concerns) though it seems to not be functioning and still blocking the game from being opened. We are currently looking into the issue, though it may take some time to figure out why the notarization process didn't work.

Thank you for your patience!

- Andrew

(+1)

Hello! Yes, Catalina 10.15.4

Thank you so much!

(+1)

Hi. I had the same issue with running the game on Catalina. I found a workaround based on a recommendation for another game that has the same issue that can be found here https://itch.io/t/517191/macos-catalina-compatibility.

For me, double-clicking the app gave the error, "The application "morticianstale.app" can't be opened." So I had to open a terminal window, go to the folder containing morticianstale.app, type "cd morticianstale.app/Contents/MacOS", then "chmod +x morticianstale". Then when I tried to open it in the Finder again, I had to update my security preferences, but I am now able to run it.

Developer

Thanks for this update jschulta27!  That actually sounds like an issue on our end but is actually very helpful in fixing the issue for everyone.  We're going to do a bit more testing but hopefully this helps get a fix out sooner.

-Andrew

Also I believe if you right click the app and click "Open" from there the application will open. It worked for me at least :D

Developer

Unfortunately, I don't think that particular fix worked in our case. That said, the fix was fairly simple and the game has been updated so that no workaround should be necessary anymore!

- Andrew

Developer(+1)

Hi everyone!  I just wanted to let you know that the issue should be fixed!  We've posted about the fix in the devlog as well!

The dialogue should now appear differently and let you run the game!

Thank you for your patience with this!

- Andrew

Now is working! Thank you so much for the promptness <3