I am sorry to hear that you are experiencing these issues. If it crashes specifically in that moment, maybe try and skip the tutorial, you can read it over on the PC. Regarding the warning, can you send a screenshot of it? I am guessing it is the "Fatal Error", but since you say that it cannot be closed, I don't really think that I am aware of it.
By saying "Setting did not even load", do you mean that you can't go to the settings, or that they are not applied once you start the game? Both would be pretty weird occurences.. If you send me the screenshot, I could try to send further information on how to have the game running on your device.