Seems really cool, but I ran into a couple of issues:
1. some tasks required me to run commands "from memory" that I have certainly not seen before (I was asked to stop accounts from expiring, and another time to make a new account all when the only account command I had seen so far was to change a a password)
2. when an emergency showed up, I answered the first question correctly but then the second part never showed up. In case it's relevant, it was the one where the person could not connect their laptop for a presentation or something similar. Then when I inevitably failed the emergency due to not having any buttons to press, the game kinda crashed - I got stuck on a blank gray screen, with audio still running.
Those were the main things i ran into. I also think the skill system felt kind of underwhelming, and that the upgrades seemed very weak. But all that aside, this was very fun!
8.5/10, would recommend