Post by Puffin in Heartstop Tour Artbook + Voiced Stories comments

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Some error appear when trying to download after purchase.

Hi! Could you describe the error? I haven’t heard of this from other buyers

I reattempted the download but only the artbook downloads. The voiced stories zip is missing from my download even though I paid the amount itch recommends to unlock.

Comfort Kuma Studios17 days ago

Could I please have your email? Before we fix it (which would be soon) I’ll send the files to you via email. Haven’t heard of this until today I apologize

Puffin15 days ago

I have emailed you. I still haven't received the voiced files I paid for which you mentioned in the email.

Comfort Kuma Studios16 days ago (2 edits)

Hi! I checked again there are no errors; you probably didn’t pay the minimum requirement for the voiced files. You need to pay a certain amount ($1 extra) to unlock those files. It could also be due to the fact it went on sale recently or that you didn’t download the extra file underneath. If there is an error, I’ll be sending the files to you via email after seeing your receipt.

itch.io

Viewing post in Heartstop Tour Artbook + Voiced Stories comments