Hello!
I'm sorry you ran into an issue like that. While I do not know the details, whether it happens in other renpy games or this one specifically, I can recommend some solutions you can try:
1 - Install/Update DirectX and your GPU drivers.
2 - Make sure your windows is up to date
3 - If your game is installed within files inside each other (e.g file1/file2/file3/file4), try moving it to desktop and try again.
4 - Renpy creates a log when you launch it, it is located within the game folder. If the issue persists, please do send it to me via Discord.
Hope it helps!