Hi!, I'm not sure how to fix this, but based on what the error says, you're probably using a DirectX version lower than 12. Since the game was developed in UE5 and wouldn't let me use version 11, I decided to leave it like that. Maybe it happened to someone else.
That's frustrating! Some laptops have both integrated and dedicated GPUs, and sometimes the game might be trying to use the integrated GPU which may not support DX12 properly. You could try forcing the game to use your dedicated GPU through your graphics card control panel (NVIDIA Control Panel or AMD Radeon Settings). Also worth checking if your GPU drivers are fully up to date. Hope you can get it working!