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(+1)

First of all, thank you for your comment.
It would’ve been much better to hear these thoughts directly from an itch.io moderator, or to see them shared on an official information page. Knowing that itch.io is doing all this to make the platform a safer and better place truly feels reassuring.
However, being directed to outdated guidelines and receiving brief, surface-level replies to legitimate questions ends up leaving dedicated developers—those who genuinely care and follow the rules—in uncertainty.

An outdated FAQ makes people question whether other parts of the system are still reliable, and unfortunately, this weakens the trust of new developers who are just joining the platform.

Of course, I understand the challenges and workload the itch.io team is facing—and I genuinely believe that understanding is important.
But at the same time, as a developer, I also feel that we developers need a bit of understanding and transparency too.

Lastly, thank you again for your thoughtful comment.
Maybe this was exactly what I needed to hear from itch.io.

(+2)

That the guidelines are outdated is my opinion and conclusion. It might be from a time when staff was not as bogged down as they currently seem to be.

But if you read threads about this topic, it sure feels like a good estimate, exchanging days with weeks. Waiting 4 weeks for such an issue is not uncommon. It might fluctuate with seasons and other challenges. Like the current ddos attacks.

The wording about the strictness of the quality guidelines is a bit vague, which is not helping, when people wait for over a week.

The (blue) mods moderate the community message board. You should not expect admin/staff level information from them. Only the red ones might speak for Itch.