I am a judge, but that doesnt mean I always need to be professional. People explained it to them 100 times and at this point I feel like they are pretending not to understand because they dont want to accept they are in the wrong, they are 13, that age is well enough to understand a concept of a finished game and not call others homeless for not buying it. Besides that it was 1 cuss word in the last sentence, nothing more. Peace