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What data is kept after you delete your account?

A topic by throwaway1324t34 created 1 day ago Views: 34 Replies: 1
Viewing posts 1 to 2

I have a few questions about itch.io’s data retention practices that I couldn’t find clear answers to in the FAQ or privacy policy:

  1. What specific user data is retained for legal or other reasons (e.g., transaction records, IP logs, backups, DMCA or dispute records)?
  2. Is there a formal data retention policy that specifies how long each category of retained data is kept? If so, could you provide the retention periods for each data type?
  3. Does any retained data ever get permanently deleted, or is some data retained indefinitely for legal/compliance reasons?
  4. When a user deletes their account, which types of data are removed and which (if any) are retained? Are there retention timelines that apply to post-deletion data?
  5. If applicable, what steps can a user take to request deletion of additional data or to receive confirmation of what was deleted?

Thank you for clarifying these points.

Moderator

You probably need to contact support for that kind of inquiry.