Jean is a wine delivery man! He braves the unforgiving wilderness, the unrelenting cold and the unyielding heat to bring only the finest French wines wherever they are required — always with a playful attitude and a love for his work! It's a tough job but someone's gotta do it. He meets all sorts of weirdos in his travels, too.
Jokes aside, Jean is a guy trying to make ends meet. While it's been decades since the hotel was last operational, perhaps some people from back then still remember it or have told others about it. Some people might want to see the hotel back and running — it wouldn't be out of the question for them to exploy people to try and nudge things forward.
Soooooo He is Hermes, isn´t he.