Sure thing LMoin!
1. Some people have had troubles with their firewalls blocking the game this can prevent the game from grabbing certain files which may get you stuck there.
2. Alternatively, if you want to check if something may have saved incorrectly, you can go to C:\Users\YOURUSERNAME\AppData\LocalLow\Delusria\Salvor DEEP and delete the player data file and restart the game.