Hi; may need a little more information to know what’s happening there. Is this for the PC version and has it got the latest updates? Does the computer meet the minimum spec requirements? Are you running anti-virus software? (this can interfere with games like these that rely on Javascript code). Is there a particular point in the game where you always crash or is it random? As I say, without more info this will be very difficult to solve.
If I had to guess, I would say something on your computer is causing a conflict when running the game: try running it on administrator settings and make sure your firewall isn’t blocking it: and you have the latest game updates/hot fixes installed thanks.