Post by kizu299 in Cosy Cafe comments

Viewing post in Cosy Cafe comments

I recently downloaded Cosy Cafe on my Windows 11 Home laptop, but the game crashes immediately after starting. When I check the log, it shows:

Display Info: None

I have already tried the following troubleshooting steps:

Enabled all compatibility options for the game executable.

Forced the game to use my NVIDIA GeForce RTX 3060 Laptop GPU.

Adjusted DPI / scaling settings.

My system specifications are:

OS: Windows 11 Home, 64-bit

CPU: 12th Gen Intel(R) Core(TM) i7-12650H, 2.70 GHz

RAM: 32 GB

GPU: NVIDIA GeForce RTX 3060 Laptop GPU

Despite these steps, the game still flashes a white screen for 1-2 seconds and then closes.

Could you please advise if there is a known solution for this issue, or if the game is compatible with my hardware configuration?

Thank you for your help!

Best regards,

littlextiger42 days ago

Have you played other Ren'Py games (many other visual novels)? I wonder if this is isolated to just Cosy Cafe, or Ren'Py in general. Checking my log file from a normal start, I see the same line about "Display Info: None", so that might not be the actual error.

However, on searching "renpy white screen crash" I found a renpy issue thread #6558 on github that mentioned this issue with NVidia xx60/xx70 cards running driver 576.xx or later. The NVidia tech mentioned that downgrading to 572.xx seemed to fix it, but personally that sounds more like a bandaid than a real fix. I didn't see a resolution for it in the thread. You mentioned being on a laptop, and it looks like you already tried to set Windows DPI/scaling to 100%. Did you try holding shift while opening the game to change renderers? Otherwise, I'm not really sure how to help.

itch.io

Viewing post in Cosy Cafe comments