Sorry, that's the only way I can think of to get you the goodies via DM. I don't think it's fair that you paid and you're getting cucked by this whole Collective Shout thing, so I aim to fix that.
The alternative is, you can sign up on Patreon or SubscribeStar on the Free tier, and those sites have messaging systems. Could send me a message there, and I can do the same thing I'd do on Discord.