Hello everyone! I would like to ask the community if there are any shadow account blocks that prevent the game from being indexed on itch. I have read all the help articles on this subject, but for the second time in a row, my game has not been indexed after a week.
The first time this happened was during the BRACKEYS jam, when my game ELEVATOR NIGHTMARE was only indexed a week later, after contacting support by email. This release was more than six months ago, and it was my last release to date.
A week ago, I decided to participate in the GMTK jam, created a game page, uploaded the game, but again, there is still no indexing. I contacted support (300073 #) 5 days ago, but I never received a response. Today, after a comment from a subscriber, I changed the name of the game to Loops Of Hell, as well as the link.
I understand that indexing, according to the help section, is determined by a reviewer, but I would still like to know why this is happening to my account for the second project in a row. Maybe I did something wrong? :)