Amazing visuals and I've never seen formatting in Twine done this well! It's very narratively complex and thought out. The only note I have (and this is just my personal preference), would be giving the player more opportunities to "explore" the world, i.e. letting them look around a room or something like that. The puzzle section was good and I'd love if there were more sections that felt interactive like that.
But overall this is really really impressive. I got very invested in the storyline so I hope you keep working on it!