windows 10, AMD Ryzen 5 3600, Nvidia RTX 3060
also the launcher says Graphics quality: ERROR
also attempting to close the game gives the 'not responding' message box.
When it shows the "I'll call later" screen, do you hear any audio?
I would try unzipping the game again, maybe in a different location like your Desktop, and running with compatibility settings (try Windows 8).
The graphic quality showing ERROR is actually okay/intended.
Tested on Windows 11, Ryzen 9 7900, Nvidia RTX 4070 but nothing noteworthy. Let me know if I can be of any more help, sorry about that.