Its kinda pointless to be aggressive towards staff here since this is the result of them having a metaphorical gun to their head by payment processors that bent over after whining by a anti lgbt christian extremist org that wormed its way into power by claiming to act under the guise of feminism and donations from likeminded people(Collective Shout).
Valve has also by now reported that Mastercard full on refused to even communicate with them.
https://www.pcgamer.com/games/mastercard-deflects-blame-for-nsfw-games-being-tak...