Can you please attach a screenshot? (You can do it on Discord, my name is @jalhund)
Sorry, I cannot send pictures or use Discord, but I can use some email addresses such as NetEase, QQ, and Microsoft. I mainly use QQ email. Others are rarely used or, like some websites, cannot be logged in.
But I have already sent an email to itch.io, I just don't know if they will help me send the information to you.
