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How can i prevent the crashes and how can i load games because when i save the game and play it it crash and I can't load it

What platform are you playing on? What version? How crashes happen, randomly or after playing for some time? No details = not possible to assist.

Android my ram is 4+4 gb helio g85 mediatek i-downloaded the 0.30.1 when its loading before its start it turns black and crash

Did previous versions work for you? We have tested the android version with beta testers on combined 6 very different android devices and it runs well on these. Unfortunately we can not test on all devices there are and can't discover the root cause which causes your crash at the moment. More clues could lighten up this in the future.