Hello! To help you with this, I need more details. Which version of the game are you playing? On what platform? At what exact moment does the issue occur? Does an error message appear on the screen? If yes, click the "Copy" button at the bottom left and paste the text in your comment.
A two-person team with full-time jobs outside this game's development doesn't have too many testing options, but we're doing our best :)
Additionally, updates are released on Patreon earlier than here, and in three weeks, none of the 300 users reported such an issue. Therefore, I suspect the problem lies on your device's side. Unfortunately, without access to it, I can't even guess what might be wrong—let alone fix it. That's why I asked for logs or any information about what's happening.
If it's not too much trouble, could you send me the log files from your last two gaming sessions? They're located in the system folder: C:\Users[USER_NAME]\AppData\LocalLow\Wild Pear\Magic Academy and are named Player.log and Player-prev.log.
You can upload them to any file-sharing service or send them to us via Discord. I’d be very grateful.
I wasn't trying to diminish your work. I understand independent game developers probably do this part time.
That makes sense. I was a bit dissapointed that I got these crashes and some indie games just do crash because of hasy coding I guess, but indeed your game is tested by early access. As said, I've moved on instead of waiting around so sorry for not getting into this further. I saw the logs referred to a crash report, which I don't have anymore. I'm about to buy a new PC as this one is an older workstation laptop which is starting to have trouble playing more demanding games and unable to decently run newer Unreal 5 games as well now I think of it. Good luck with your game. I might pick it up again later.