Post by Thane9009 in Delivering Hope (hololive fangame) comments

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Thane9009187 days ago

I am using Google Chrome. I dunno my Pc specs yet. My dad needs to help with that.

David Wu SoftDev187 days ago

I see.

Do you get an error message when trying to load the game on Chrome?

Also, do you know if you're using Windows 10 or other version?

Thane9009187 days ago (1 edit)

I don't get an error message. When the screen is black and then when I fullscreen, it reveals a loading bar at 100%.
I'm probably using a computer that was used at least one generation ago because my mom gave it to me.

David Wu SoftDev187 days ago

If you have a different web browser, you could give that a try. It's unusual for the loading to stop at 100%, unless something is slowing down Chrome and preventing it from completely loading the game.

Other than that, without your PC specs I can't really figure out where the issue is.

Thane9009187 days ago

I've tried Microsoft Edge and that didn't work. Do you know what things could slow down Chrome and Microsoft Edge? I don't; all I know is cache slows down loading games that haven't been loaded before when I have no idea how to acsess the cache.

David Wu SoftDev187 days ago

You can try opening the Chrome console when the game stops loading and see if there's any error message.

The shortcut is Ctrl + Shift + J

Other than that, it could be a download speed issue or a memory issue or just the PC is too slow. (which shouldn't be the case)

Thane9009187 days ago

I cannot open the Chrome console, even when the game stops loading. For some reason, the short cut you just mentioned doesn't work for me. Idk why, but for some reason, it doesn't work.

David Wu SoftDev186 days ago

You can also use the Chrome menu to open the console.

Click on the 3 dots on the top right of the Chrome window, then select "More Tools" and then "Developer Tools".

In the new panel that opens, select the "Console" tab.

https://balsamiq.com/support/faqs/browser-console/#google-chrome

Thane9009186 days ago

The "Developer Tools" tab does not work, maybe because my account is managed by my school, even when school break is occuring (like between school years, like right now.) "Developer Tools" is also grayed out...

David Wu SoftDev185 days ago

Oh, unfortunately it's possible the game won't run because you're using a limited account, such as the one provided by your school.

They may have limited other settings in the browser that prevent the game from loading or accessing your local data (which is used by the game to store and read the save file). :(

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