That means you did not reach the threshold or something like that. Both files are the same ever since the end of 2021, the only thing that got updated through time was the download link inside. Thus, everyone keeps having access to the game, no matter when they bought it.
Viewing post in OA New Dawn PLUS Update comments
I bought the game at $9.00 at 40% discount back in 2022, I had access to both editions at that price point so how can I not have access anymore? Do you want me to send you the invoice or any other info to check? Based on what you said everyone who previously bought it should still have access and I don't.
Even if you send it, personally I can't do anything, I can't grant you "access" to the files, that's done through the Itch system. And yes, neither one of the main files changed, just the links inside, I'd ask you to send a ticket to Itch support see what's the issue here. As I said, I can't do anything from my admin dashboard regarding this.
I'm sorry this is happening, but I can't really do anything from my side, and let me know when you solve it, or what the issue was, since this is a first when something like this is happening.
Hey Snoop, finally got a reply from itch support, they replied with this
Hello,
Unfortunately, because the developer is using per file pricing, it overrides bundle and sale pricing. Your purchase was for $9.00, and the developer is requiring a purchase of $17.99 or more to access the full content. They will need to remove that requirement if they desire for people who paid less to have access. Please let us know if there is anything else we can assist you with.
Thank you