I've let our admins know.
Hi No Time To Play,
You mentioned that Admins would be contacted, yet I still haven’t received a response. I’ve sent four emails, tweeted, and reached out twice on Discord—still nothing.
Is this really how Itch.io handles fraud? 89 illegal downloads from one account, and no action. The longer this is ignored, the more likely the pirates will get away without consequences. Stripe won’t act against the fraudulent buyer unless Itch.io escalates the case.
I am extremely disappointed with this platform. This has been the worst experience I’ve had in the gaming industry.
— Maxine