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(1 edit) (+1)

Wow, this is a very big mistake.

Because of the high transaction value, I recommend posting the support ticket number here so the moderator can inform the staff of the urgency of the issue.

Normally, users are expected to wait a few days and read the rules, but paying $6,000 isn't exactly a common mistake.

(1 edit)

Thank you very much. The key for customer support reference: [deleted]

I have sent two e-mails, and the Ticket IDs are : 279793, 279789.


I think the design of the payment mechanism is very unreasonable:

1) Its payment amount is surprisingly customized and can be infinitely higher than the original price. I think payment and donation should be separated

2) The decimal point in the text box surprisingly moves to the right, otherwise, the maximum payment would be $63.75