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Go to your "(Drive Letter):\Users\(User Name)\AppData\Local\ShopSim\Saved" & delete the config folder. Then re-extract the zip & decline overwrite as you are replacing missing files only. I had the same issue & this fixed it for me. You can get to appdata quickly by running (Winkey+R) this command: %appdata%


Hope that helps!

thank you so much i really liked this game and now i probably can play so thanks

I have this same problem but I cannot seem to find what you are speaking of. I downloaded the game through the itch.io application instead of just through the website. Could you help me?