I believe they cannot get in-game to the Main Menu screen to do so. Unless I've misunderstood, they stated that when they load (read: launch) the game, the screen for the entire game is black. That's why I suggested alternate ways of extracting their save files. c:
i couldnt find where the save files were, so i reinstalled without copying them and it kept doing the black screen, so i cleared my app data and it started working. thanks for trying to help me save my save
