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Pinned ReplyAdmin (6 edits)

There are two kinds of 100% off promotions developers can run on itch.io:

  • Claimable – You can link the project to your account for free, you get an access key and permanently own it. You get all future updates as if you had bought it. You must click the “Claim” button on the project page (or sale page) to do this, adding it to a collection will not give you ownership!
  • Download only – The project can be downloaded for free while the promotion is active. You only can access what’s currently there, you can no re-download or get an updates after the promotion is over. There’s a special trick with this kind of promotion: if you pay any amount during the promotion then you get a key as if you were an owner. So if you want to keep access after the promotion, give the developer some money! Since it’s 100% off, it’s “Pay what you want” at that point.

We give these two options to developers so they have the most control over how they offer their work for free. It’s their choice on how to set up the promotion, site admins can no go back and change things or grant you access to a page that was previously on sale.

Hope that explains, sorry for the confusion.

I added them to my library for free, as advertised

Could you tell me more about “as advertised” means? Were you instructed to add it to a collection somewhere on the site?

> Could you tell me more about “as advertised” means? Were you instructed to add it to a collection somewhere on the site?

Yeah.  Nowhere on the page did it say anything about that this was "download now or lose forever."  The collections had links to add them to my library, and since I've never run across this policy on here before (or anything even remotely like it on any similar site, for that matter!), I did exactly what it said: clicked the link to add them to my library.  They're in my library now, and I quite reasonably expected, having nothing whatsoever telling me otherwise, that they would remain as accessible to me as anything in my Steam library or my GOG library.

That's the default expectation, and when it gets pulled out from under me with no notice, I feel like I've been lied to.