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Hey, sorry to hear you are having troubles. It seems rarely it can happen that the sign up form submits twice, so the account does get created but on the second submission the key is already used.

Please try to log-in or use the password reset as if the account already exists. If that does not work, please write us a support ticket or use our contact form on our main site at vintagestory.at

I wrote a support ticket on your site. They told me it was Itch.io’s fault and told me to contact them. At this point I just want a refund. Can you do that for me?

(+1)(-1)

Only itch.io can refund purchases on itch.io, you'd need to write them, Sorry - i have no access to their refund system.

Deleted 124 days ago