yes even then it would be somehow bad to have been demoted to a demo after paying and buying a version that got upgraded from what I remember
Not sure if it was made clear this could happen, otherwise the fact we payed stays. I just keep calm and wait until we actually hear something about that. Getting really angry before that won't help.
I don't remember how active they are here, just that on steam it can take until you forgot about it until you get an answer sometimes.