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Did you downloaded the game on Windows ? What is the exact message of the error ? Normally, you have the options "Would you like to install it now ?" then you can click yes and it will fix the error. This quick tutorial could also help you 

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I don't understand the video instructions, so ill just redownload it and try again.

update:: i redownloaded it and this showed up

Hello,

You need to install the C++ Redistribution Library. This should allow you to start the game correctly afterwards!

Latest Visual C++ Redistributable Runtimes All-in-One Mar 2025 Download | TechPowerUp

this error keeps showing up if i try to.

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now it began to work, but stopped like mid way through the loading because i didn't have enough "video memory". It also refuses to close now?

Not enough video memory? Hmm what's your graphics card?

i dont have a pc im on a laptop, so im not exactly sure of the brand but i do know its a 512 gig.

new thing: i quit all my other running tabs and apps and i got to the mission selection before it said the error.

Ok so it's possible that your laptop doesn't contain a dedicated graphics card, so it's using your main memory. Unfortunately that would mean that the game is not playable for your machine. I do apologize for that!

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aw man, thank you though.