I hate to be a squeaky wheel, but our game is still de-indexed and hidden from the store.
It's been a week since I put up this thread and e-mailed Itch support... still no word.
Ticket number is: 266559
Can someone on staff please re-index our game? Only reason this is happening is because y'all added a shotgun algo to auto-flag page edits. We've had our Itch account for years and never had any issues whatsoever, this is a recent problem with the de-indexing. Please fix it!
Last time when my games were removed from the index I waited for more than 60 days. Now the situation has repeated itself - some games were removed from the index on February 16, they still haven't returned, there are no replies from the support for my emails (last request id is 266615). All that I did is just uploaded a new version of APK, because the previous one does not work with very new Android phones. The result is the removing from the index for months. ((
Here, the removal from the index is explained by the alleged fight against malware and spam, but I don't believe it, because they do not block access to "suspicious" games. As result thesoftware that they suspect is malicious are still available to download via direct links.
Also just browsing through the products on the site will show dozens of outright garbage, but all these products are not removed from the index and are displayed in search results for months.
All that remains is to wait and hope that someday my games will be returned to the index. Now I'm really afraid to make updates to the games page and post updates, because this is guaranteed to lead to removal from the index for at least 2 months.
