Manx, I am happy to help you out. That said what was the retailer? I would like to inform them that there is an issue with their PDF distribution. Hopefully its not me haha.
I got your email but when i responded I got a kickback saying your mail box was full and unable to receive my email. DO you have another email. I am happy to respond to your questions here though. It may clear up a question others may have. let me know. :D