"crime"
Go touch grass. The dev made a game, promised something that they can't provide. If you think that's a crime, you're wrong in the head.
it is a crime. you can't promise something in a purchase then not deliver and then also not refund.
A crime is something specific. If you equate cold blooded murder to "not pushing update to the first version of a game when another version gets out" you have serious issues.