Oh hi there dev.
Last time I checked, I can still see. I didn't ask about that, I asked how did they managed to get the code. There is no context to those texts and numbers. But, while I have you here, maybe elaborate on the puzzle?
We have 4 coins depicting a young man, a snake, a woman and a man. Under each of them there is a number; by pressing certain buttons you can change its value. Using inscriptions from the walls, you need to match certain numbers with coins, using a board on which a certain scene with numbers is depicted.
a man near the sun - a man = 10, a snake in the place of a bird, we have no place in the sky - a snake in a tree - a snake = 6, a woman looks into the reflection, only water is depicted on the board - a woman = 9, a young man with his mother, we have only one woman listed, the one by the water - a young man, next to her - a young man = 9.
!!!Sorry if anything in the explanations is not clear, but that’s Google translator. I tried my best to write so that he would translate normally, but alas!!!
In short, the game is poorly executed. You can't just expect average players to get the code by giving a hardly pixelated picture with no precision whatsoever. That's alienating them from trying the game and matter of fact, I do think your game has low download count just because of that same reason. You should rather focus of gameplay than the difficulty of a puzzle. That's my advice to you, either take it to the bank or disregard it, your choice.
Best of luck with the future games.