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acbro4 years ago

Soo... When I try to play the browser version, it gets stuck at "Now loading" and when I try to download and play the game, all I get is a black screen...

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LarkyLabs4 years ago

Mind telling me your OS and specs? :) Also, are you sure you downloaded the correct file?

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acbro4 years ago

Oh gosh, I really know absolutely nothing about computers and specs... But my computer is a macbook air 13" early 2015. The OS is the newest version of macOS Mojave... Hope this helps...

And I have tried downloading both of the mac files, but got the same result from both. I have loved your games since the first Ascension game came out, and I would really love to be able to play this one, so I was really bummed out when it didn't work... :(

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LarkyLabs4 years ago

For the browser version, try playing on a different browser like Chrome or Firefox.  Make sure you are close to your wi-fi source. :)
For the download version, I tried and couldn't replicate the bug with my Mac. May be a gtx issue. Is your graphics card driver up to date?

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acbro4 years ago

I am already playing from chrome, it still doesn't work :(

I don't know about my graphics card – as far as I can tell it's called something like "Intel HD Graphics 6000 1536 MB", but I have to admit I don't really know what that means haha....

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LarkyLabs4 years ago

Try a different browser. If Chrome doesn't work, Firefox may. If everything else fails, you can play with your mobile. It's mobile compatible (though you may have trouble with sounds.)

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