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i got a windows surface pro 4

That error message usually relates to insufficient GPU memory available to load in the city. How much VRAM do you have on your machine? It may also help to keep your video drivers up to date or try a better graphics performance setting on Windows. If this issue persists, I am releasing a new update in a few weeks which has improved the video overhead, so hopefully will help. 

for sure i'll look into what you said and look out for the update.Thank you for getting back to me on my question. The game looks amazing and i cant wait to play the whole thing. keep up the great work