I'm 50% sure it was suppose to crash. When you open the game up again, it has a new intro screen (which was done in purpose) and you are not suppose to type in the same name as you used in the main game. Hope that helps.
Umm, depends. If you click Start, does go to a black screen asking for your name or to another part in the game? If it goes to just before the crash, just crash the game again and proceed from there.